Advenio Support
Email Support
The primary way to contact Advenio for help is email.
While you will probably get a response at all hours of the day,
please keep in mind that normal business hours are Monday - Friday from 8-6 EST.
For help, please use one of the following contact addresses. Please choose the most
appropriate for your problem, comment or question.
Order Questions and Problems:
advenio-store [at] advenio.com: For questions about orders, and inquiries about student and volume discounts, etc.
MacGourmet:
Start Here First: Because there are lots of common questions, please check the
Frequently Asked Questions page to see if your question has already been answered there
before requesting help. If your question is not answered there we'll, of course, still be happy
to help.
macgourmet [at] advenio.com: For MacGourmet support, comments, and feedback.
SQLGrinder:
sqlgrinder [at] sqlgrinder.com: For SQLGrinder support, comments, and feedback.
Looking for support for MacXword? MacXword is now Black Ink, owned by Red Sweater Software. Please visit them for support.
Advenio Support Board
The Advenio Support Board is a great way to see if your question has already been asked and answered.
First, you can check the Frequently Asked Questions sections. If your answer isn't there, searching for answers
to your questions is easy. If you can't find what you are looking for in previous exchanges
it's, simple to sign up and ask your own question, getting help from Adveio Support and from other users of Advenio products.
VIP code
When you sign up for the Support Discussion board,
just make sure to use the value advenio-support
for the VIP code text field when you fill in
your registration information. (We require this
because of spammer abuse).
Lost Your Serial Number?
You can get your lost or misplaced serial number again by going to the online store
For help or comments: advenio-support [at] advenio.com.
